Refund & Cancellation Policy – Updesh Matrimonial
At Updesh Matrimonial, we are committed to providing genuine and quality matchmaking services. Please read our refund policy carefully before making any payment.
1. No Guarantee of Match
Updesh Matrimonial provides a platform to connect potential matches. However, we do not guarantee marriage, relationship success, or compatibility outcomes. Therefore, fees paid are for service access and not for assured results.
2. Non-Refundable Payments
All payments made towards registration, membership, or premium services are non-refundable under normal circumstances.
3. Exceptional Cases
Refunds may be considered only in the following situations:
- Duplicate payment made by mistake
- Technical error resulting in failed service delivery
- Payment deducted but service not activated
In such cases, users must inform us within 48 hours of the transaction.
4. Verification & Approval
All refund requests will be reviewed by our team. If approved, the refund will be processed within 7–10 working days through the original payment method.
5. Misuse of Services
No refund will be provided if:
- The user provides false or misleading information
- The account is suspended due to violation of terms
- The user is dissatisfied due to personal preferences or expectations
6. Contact for Refund Requests
For any refund-related queries, please contact us at:
📧 Email: support@updeshmatrimonial.com
📞 Phone: +918277023683 or +918470026007
By using Updesh Matrimonial services, you agree to this refund policy.
Last Updated: 31\03\2026